Data Security, additional opportunities for clients


 Ban of receiving the password by e-mail

Under the customer's agreement or form (NIC-D) you may forbid/allow receiving the password recovery link upon a request, sent by e-mail to the address, specified in the "e-mail" field of your agreement (form). In order to do that you should:

  • Enter the "Manage your account" section;
  • Choose in the menu "Service Agreement. Change the password";
  • Find the block "Ban/permission to recover the administrative password via e-mail";
  • Click the button "Forbid" or "Allow".

By default, password recovery via e-mail is allowed. If you change the password, a corresponding message will be sent by e-mail to the address, specified in the "e-mail" field of your agreement (form).

Ban on Password Change Without Personal Presence

You may set a ban on changes of administrative password without personal presence of your entity’s representative or domain name registrant (if the agreement with RU-CENTER is signed by an individual or a sole trader).

To do that, you need to submit a request to perform actions related to change of administrative password only pursuant to letters signed personally at the RU-CENTER office by a specific representative of the entity or by a domain name registrant (if the agreement with RU-CENTER is signed by an individual or a sole trader).

Send the letter at this address:
ul. 3 Khoroshyovskaya, d. 2, s. 1, Moscow, Russia, 123308

or bring it personally

For greater security, we recommend additionally set a ban on receiving administrative password via email for customer’s agreements (NIC-D) in the “Manage your account” section.

In the case of any doubts in the authenticity of the provided information, RU-CENTER reserves the right to request additional documents.

Service Renewal and Data Update Notifications

E-Mail Notification

RU-CENTER duly informs its clients and partners by email of any service renewals and updates into form data, documents (contracts, addenda thereto, etc.) and services delivered.

To avoid any problems related to non-receipt of service updates, all data introduced into "e-mail" and "mnt-nfy" fields of the contract form shall be authentic.

Therefore, the contacts other than form data may be made publicly viewable.

SMS Notification

The SMS Notification Service is offered to the RU-CENTER clients who have made a direct service agreement (index /NIC-D) with the company.

With the help of the Service, the client can receive free SMS messages on the following events:

  • funds shortage on the agreement account to pay for the services;
  • service disconnection due to a failed payment;
  • imminent domain deletion from the Registry;
  • registrant transfer; and
  • hosting blocking danger due to a disk space overfill.

And on any actions taken in the section Manage your account:

  • password change under the agreement;
  • data change under the agreement;
  • service disconnection; and
  • changed service settings.

The service settings are made in section Manage your account Contract → Contract: SMS Notification.

SMS User's Guide (PDF)

  • SMS Notification Service Description;
  • Control Panel Features & Service Settings;
  • Limitations & Recommendations.

Instant Messaging Service

RU-CENTER's clients and partners may now enjoy "Instant Messaging Service".

This option is oriented for the users of jabber-services, such as QIP.

If you use Gmail from Google, you may receive instant messages from RU-CENTER upon installing GoogleTalk on your computer or a mobile phone.

A client, who uses this service, will receive free short text messages about the following events:

  • funds shortage on the contract account for service payment;
  • funds blocking on the contract account for renewals;
  • service disabling due to non-payment;
  • domain soon deletion from the Registry;
  • Registrant's change;
  • threat of hosting blocking due to disc space exhaust,

as well as the actions taken in the "Manage your account" section:

  • contract password change;
  • contract data change;
  • service disabling;
  • changing service settings.

Partners will be able to receive messages about change of administrative password and contract form data.

For service settings, please log in to "Manage your account" → Contract: Notifications → Instant Messages".

Assigning public viewable contacts (phone, e-mail, fax)

Public viewable Whois listings display Registrant's form records by default. For public display we recommend to reconfigure these data to make it spam or theft protected.

Domain Names in RU, РФ, SU TLDs and third level domains

To reconfigure contact details for the previously registered domain names in RU, РФ, SU TLDs and third level domains the user will be required to:

- enter the "Manage your account" section;
- in "Services" select "Review and update data";
- choose the service (Domain name registration);
- in "Parameters" select "Whois information";
- assign new contacts in form: phone, e-mail, fax;
- save the changes.

For newly registered domains phone, e-mail, fax may be indicated in process of order placement.

Domain Names in COM, NET, ORG, INFO, BIZ, ME, CC and TV TLDs

Apart from Registrant contacts ("registrant" type contact), administrative and technical contacts ("contact" type contacts) may be assigned for registration in COM, NET, ORG, INFO, BIZ, ME, CC and TV TLDs. Any data (phone, e-mail, fax), other than those recorded in the form, may be assigned in the "Contact" type contacts. The number of "contact" type Whois-contacts under the contract is unlimited.

  1. To register a new Whois contact, the user will be required to:

    - enter the "Manage your account" section;
    - in "Contract" select "WHOIS-contacts";
    - enter "Register new" and fill in the registration form;

For a newly registered domain, Whois contacts may be assigned in process of order placement.

  1. To manage Whois-contacts assigned for a particular domain name, the user will be required to:

    - enter the "Manage your account" section;
    - in "Services" select "Review and update data";
    - choose the service (Domain name registration);
    - in "Parameters" select "Contacts";
    - make changes and save them.

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