Contact addresses of domain registration group

Moscow

+7 (495) 994-46-01

+7 (495) 737-06-01

+7 (495) 737-06-02

Working schedule: 9:00—19:00 (days off: Saturday, Sunday).
Technical support: 24/7/365.

Contact addresses of domain registration group

Domain Names:

  • in Russian ccTLDs and geodomains  (.ru, ., .su, .msk.ru, .spb.ru, ., .moscow, …)
  • in gTLDs and non-Russian ccTLDs (.net, .com, .tel, .travel, .pro, …)
Domain registration, transfer, change of registrar, cancellation, change of partner, redemption of deleted domain names.

 

ru-ncc@nic.ru

tld-ncc@nic.ru

Service Payment

Crediting of cash funds, services renewal, provision of report documents, reconciliation statements, etc.

ru-bill@nic.ru

Technical Support

Functioning of domain names, hosting services, DNS hosting. Issues regarding control panel, mail service, website builder, SEO service, etc.

support@nic.ru

SSL Certificates

Issue, renewal and reissue of SSL certificates.

ssl@nic.ru

Domain Parking

Support of parking service, payment issues.

parking@nic.ru

Domains Auction

Sale and purchase of auctioned domains, registration of soon-to-release domains, escrow services.

auction@nic.ru

Conclusion of Agreements

Conclusion of agreements, identification data change, provision of copies of agreements.

ru-cont@nic.ru

Club Program

Questions on RU-CENTER Club Program, statuses, discounts, and other aspects.

club@nic.ru

Partnership Programs

Issues on partnership programs, services provided, informational and marketing support.

partner@nic.ru

Quality Assurance Service

Review of claims, proposals and letters of acknowledgment related to the customer services.

feedback@nic.ru