RU-CENTER Privacy Policy

RU-CENTER Privacy Policy

The terms of this Privacy Policy («Policy») apply to any information that Joint Stock Company «Regional Network Information Center» (JSC RU-CENTER) («RU-CENTER») receives about individuals/legal entities/individual entrepreneurs who are users/visitors (hereinafter, «User») of any RU-CENTER services, nic.ru website, or products («Services») when the User is using (or in connection with the use of) Services.

1. GENERAL PROVISIONS

1.1. The User unconditionally accepts the terms of this Policy in full from the commencement of the use of Services. If the User disagrees with this Policy as a whole or with any specific Clause, the User shall refrain from using Services. By using Services, the User gives its direct and express consent for the use of information about the User in accordance with this Policy.

1.2. RU-CENTER values confidentiality and security of information provided to it by Users in the course of Service use. This Policy describes the methods of collection, transfer, protection, and other usage of User information.

2. USER INFORMATION THAT RU-CENTER RECEIVES

2.1. For the purposes of this Policy, User information («Information») means:

2.1.1. Any information that the User provides about itself when registering and using Services, as well as the User’s comments submitted and/or added through Services.
Mandatory information is specifically designated, and submitting such information is required for accessing Services. Other information shall be submitted by the User at its own discretion. RU-CENTER presumes that the User provides true and sufficient information and keeps it up-to-date. The consequences for providing false or out-of-date information are specified in the User Agreement published on the official web server of RU-CENTER at https://www.nic.ru («Web Server»).

2.1.2. Information that is automatically supplied to Services by the User’s equipment via the software on such equipment when the User is using Services (or in connection with the use of Services). Such information shall include, without limitation: the User’s IP address, browser, address of the Service and/or website the User requests, time and date when the Service is requested, and other similar information.

2.1.3. Other User information subject to provision under the terms of specific RU-CENTER Services.

3. PURPOSES FOR RECEIPT OF INFORMATION BY RU-CENTER

3.1. RU-CENTER receives and stores only information that is necessary for providing Services, developing the products and/or Services, and executing, performing, and terminating agreements with Users.

3.2. The Information shall be used for the following purposes:

3.2.1. For interacting with Users when they contact the technical support or the customer support. RU-CENTER's technical support and customer support services may request from Users information related to the use of Services;

3.2.2. For identifying the party in relations arising as a result of the use of Services, execution, performance, and termination of agreements with RU-CENTER, and for dispute resolution;

3.2.3. 3.2.3. For contacting the User, including for sending notices, messages, and notifications via communication channels, as well as messages addressed to the User, including on advertising websites, concerning the use of the Services, conclusion, execution, and termination of contracts and agreements;

3.2.4. For processing User requests;

3.2.5. For conducting statistical and other research based on anonymized data;

3.2.6. For improving the quality of Services and their user-friendliness;

3.2.7. For ensuring security of Services and their lawful use.

4. TERMS OF INFORMATION PROCESSING; TRANSFER TO THIRD PARTIES

4.1. RU-CENTER shall store and process the Information in accordance with its internal regulations and the applicable laws of the Russian Federation. When RU-CENTER no longer needs the Information for the purposes set forth in this Policy, RU-CENTER shall delete such Information held by it. In case of modification or deletion of the Information, RU-CENTER shall be entitled to keep a part of it to settle disputes, claims, perform contracts and agreements with the Users, as well as to comply with all technical and legal requirements and restrictions of the Russian Federation related to the use of the Services.

4.2. The Information shall be held in confidence, except when the User voluntarily makes the Information available to the general public.

4.3. RU-CENTER shall be entitled to transfer the Information to third parties in the following cases:

4.3.1. The User gave its express consent for such actions;

4.3.2. Such transfer is required by Russian and/or other applicable laws;

4.3.3. It is required for protection of rights and legal interests of RU-CENTER and/or third parties when the User’s actions:

A) have resulted or may result in damages or threat of damages to other Users and any third parties;
B) are misleading third parties about the source of information (sender of any messages, programs, or requests) when RU-CENTER is wrongfully referenced as the source of information;
C) have caused or may cause infringement of copyrights and/or exclusive rights of third parties to any software;
D) have resulted or may result in unauthorized access to information, computer, and network facilities of RU-CENTER and/or third parties;
E) have resulted or may result in a disruption in the provision of RU-CENTER Services or prevent other Internet users from receiving RU-CENTER Services.

4.4. RU-CENTER is entitled to use remarketing and similar audiences based on the data provided by the User, including the list of e-mail addresses, subject to the User’s consent. E-mail address lists provided by Users may be used to display messages addressed to the User concerning the use of Services, conclusion, execution, termination of contracts and agreements with RU-CENTER, in Google Search Network and Google Display Network, in Purchases, on YouTube and in Gmail.

4.5. RU-CENTER uses Google Analytics’ remarketing codes when a user visits and views certain pages on a web server or performs certain actions on the server.

5. USE OF COOKIE FILES

5.1. When the User gets access to Services, RU-CENTER is entitled to store data files on the User’s device. These may include cookie files, pixel tags, flash cookies, or other file types supported by the User’s browser or other applications (collectively referred to as «cookie files»). The structure of cookie files, their content, and technical parameters shall be determined by RU-CENTER and can be changed by RU-CENTER without prior notice to the User. RU-CENTER shall use these technologies for the following purposes: for identifying Users, adjusting and improving Services, and ensuring security of the Information.

5.2. The User understands that hardware and software used by the User to access websites may disable cookie files (for all websites or for specific websites) or delete previously received cookie files. For certain Services, RU-CENTER shall be entitled to require that the User allows cookie files.

5.3. Cookie files may be stored on the websites of third parties. RU-CENTER shall not be responsible for such files.

5.4. Files and information specified in Сlause 5.1. hereof may be used for display of ads, including advertisements, by third-party suppliers, provided the User agrees to share this information with third parties, and for the purpose of sending messages, notifications and other information to the User concerning the use of the Services, including on advertising websites.

5.4.1. The user can disable third party cookies on the Network Advertising refusal page, while the use of device ID can be managed in the device settings.

6. MODIFICATION OR DELETION OF INFORMATION BY THE USER

6.1. The User may at any time change or update its Information or part thereof, as well as confidentiality settings, by contacting RU-CENTER's support service or through the Services.

6.2. The User shall be entitled to delete its Information; however, this could result in discontinuance of Services and termination of the User agreement.

7. PROTECTION MEASURES FOR USER INFORMATION

7.1. RU-CENTER shall take all necessary and sufficient organizational, legal, and technical measures within the scope of RU-CENTER's competence for User Information protection from unlawful access, destruction, modification, blocking, copying, distribution, and other unlawful actions by third parties.

7.2. To protect the Information, RU-CENTER shall perform, without limitation, the following actions:

- use SSL encryption;
- identify the User by username and password for accessing Services provided by RU-CENTER;
- continually improve the means of collection, storage, and acquisition of Information in order to prevent unauthorized access to Services;
- provide access to the Information only to a limited number of employees, contractors, and agents;
- when transferring the User’s payment data, not to use it for any unlawful purposes or interrupt the operation of networks supporting the payment systems;
- set forth strict corporate and contractual obligations to ensure the Information’s confidentiality.

8. LIABILITY FOR INFORMATION ACQUISITION

8.1. This Policy shall be applied only to User Information received during the use of RU-CENTER's Services.

8.2. RU-CENTER shall not control or be held liable for processing of User information by third-party websites that the User may visit through the links on the RU-CENTER's official web server.

9. POLICY UPDATE PROCEDURE

9.1. RU-CENTER is entitled to modify this Policy at any time at its own discretion without prior notice to the User. Following any modifications, the effective version shall have the date of the last update. The new version of this Policy shall take effect upon its publication on the Web Server unless defined otherwise in the new version of this Policy.

9.2. The effective version of this Policy shall always be available on the Web Server.

9.3. By continued use of Services, the User automatically accepts the new version of this Policy.

9.4. 9.4. RU-CENTER recommends the User to visit the web server from time to time and read this Policy to be aware of the most recent version of this Policy.

10. APPLICABLE LAW; DISPUTE RESOLUTION

10.1. This Policy and the relationship between RU-CENTER and the User arising in connection with this Policy shall be subject to the applicable laws of the Russian Federation.

10.2. The parties shall attempt to resolve any disputes and differences arising out of this Policy through negotiations. Any negotiations regarding disputes shall be kept in confidence and shall be without prejudice to the rights of the parties in any subsequent litigation.

10.3. The parties shall be required to follow the complaint procedure. A party receiving the complaint shall respond to it within 30 (thirty) calendar days from the date of receipt thereof.

10.4. Should the parties fail to resolve a dispute within 30 (thirty) calendar days after the receipt of a complaint by a party, either party shall be entitled to refer the dispute to a court of the Russian Federation to be resolved in accordance with the procedural laws of the Russian Federation.

11. FEEDBACK

The User may submit any suggestions or questions regarding this Policy to the customer support (feedback@nic.ru) or at this address: 2 3rd Khoroshevskaya St., bld. 1, Moscow, 123308, Russia

Version from June 11, 2020

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