How to release money allocated for service renewal?

Money for service renewal is first allocated on the Customer's Personal Account before being debited. Money allocated for a specific service cannot be used to pay for other services.

The Customer may release money allocated on the Personal Account only if such money is allocated for service renewal and no renewal has taken place yet. To release money, the Customer shall cancel service renewal no earlier than 8 days and no later than 1 day before the service expiration date. Service renewal can be canceled on the Contractor's website in the "Manage your account" panel ("Services" → "Renew services").

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