Contacts

Moscow

+7 (495) 994-46-01
+7 (495) 737-06-01

Fax: +7 (495) 737-06-02


Working schedule: 9:00—19:00 (days off: Saturday, Sunday).
Technical support: 24/7/365.


Contact addresses of domain registration group

Domain Names:

• in Russian ccTLDs and geodomains  (.ru, .рф, .su, .msk.ru, .spb.ru, .москва, .moscow, …)
ru-ncc@nic.ru

• in gTLDs and non-Russian ccTLDs (.net, .com, .tel, .travel, .pro, …)
tld-ncc@nic.ru

Domain registration, transfer, change of registrar, cancellation, change of partner, redemption of deleted domain names.


Service Payment
ru-bill@nic.ru

Crediting of cash funds, services renewal, provision of report documents, reconciliation statements, etc


Technical Support
support@nic.ru

Functioning of domain names, hosting services, DNS hosting. Issues regarding control panel, mail service, website builder, SEO service, etc.


SSL Certificates
ssl@nic.ru

Issue, renewal and reissue of SSL certificates.


Domains Auction
auction@nic.ru

Sale and purchase of auctioned domains, registration of soon-to-release domains, escrow services.


Conclusion of Agreements
ru-cont@nic.ru

Conclusion of agreements, identification data change, provision of copies of agreements.


Club Program
club@nic.ru

Questions on RU-CENTER Club Program, statuses, discounts, and other aspects.


Partnership Programs
partner@nic.ru

Partnership programs, services provided, informational and marketing support.


Quality Assurance Service
feedback@nic.ru

Review of claims, proposals and letters of acknowledgment related to the customer services.

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