If you forgot your password for agreement

According to section 3.2.3 of Service Agreement "Customer is responsible for possible risks on any unfavorable consequences related to loss and (or) divulge of a chosen password".

If you forgot the password, specified in your agreement with RU-CENTER, you should send an official letter to RU-CENTER.

Form of the letter:

• For organization (RTF)
• For individual (RTF)

Letter from organization should meet the following requirements:

The letter must be stamped by the seal of this organization. If the letter is singed by a person not authorized in By-laws of organization (such powers have Director, General Director, Rector), the letter should refer to a document, approving his/her authorities (letter of attorney, order). Simple copy of such document should be attached to the letter.

Letter from individual should meet the following requirements:

Personal information submitted in the letter should coincide with information of RU-CENTER database. A copy of the passport should be attached to the letter. Otherwise the letter will be not processed.

When received letters, RU-CENTER will update information in database. You will be notified about correspondent changes in database by e-mail, forwarded to the contact addresses specified in your Agreement.